Privacy Policy

Last updated: 7 May 2025

Controller & Contact Information

Double AB

Organisation‑number: 556940‑1846

E‑mail:  privacy@hicareer.com

Telephone: +46 (0)31‑788 99 99

Definitions

Personal data – any information relating to an identified or identifiable natural person.

User / you – the natural person who uses our Services.

Entity – a company or organisation with a public profile on HiCareer.

AI processing – analysis of data with machine‑learning models, including profiling.

Legal Bases & Purposes of Processing

Account creation and profile hosting (Art 6(1)(b) – contract). We store the details you provide—name, e‑mail, headline, photo, location, work experience, education, skills, languages, certifications, hobbies, references and similar résumé‑style data—so we can run the Service and display your profile as you instruct.

Job‑application forwarding (Art 6(1)(b) – contract). When you apply for a role we forward your application, profile data and any attachments to the recruiting Entity you selected.

AI‑powered résumé optimisation, job‑fit evaluation & career advice (Art 6(1)(a) – consent). If you opt in, we analyse your profile and résumé with local AI models and trusted third‑party providers such as OpenAI.

Notifications & support (Art 6(1)(f) – legitimate interest). We use your contact details and activity logs to send transactional messages and provide user support.

Security & fraud prevention (Art 6(1)(f) – legitimate interest). IP addresses, device data and audit logs are processed to secure the Service and detect misuse.

Marketing to existing users (Art 6(1)(f) – legitimate interest). We may send product updates and offers; you can opt out anytime.

Direct marketing to prospects (Art 6(1)(a) consent / 6(1)(f) legitimate interest). If you share your details via a lead form we may contact you as described in our Outreach Policy.

Service‑related Communications & Marketing

When you create a HiCareer account, we may email you onboarding guidance, usage tips, product updates and information about HiCareer Premium—an enhanced version of the service you already use. We send these messages under the soft opt‑in exemption in Article 13(2) of the e‑Privacy Directive / PECR and our legitimate interest in promoting similar HiCareer services (GDPR Art 6 (1)(f)).

You can refuse such emails when you sign up and unsubscribe at any time via the link in every message or in your account settings. We do not share your address with third parties for their marketing and never promote unrelated products.

Profiling & Automated Decision‑Making

We use AI models to score how closely your skills match a job posting. The score is shown to you and to recruiters, but hiring decisions are never made solely by algorithms. You may request human intervention, express your view, or challenge an automated score and request human review by e‑mailing privacy@hicareer.com.

Visibility Options

Your profile visibility is fully under your control:

  • Companies I apply to (private) – only recruiters at companies you apply to can view your full profile.
  • Recruiters – visible to verified recruiters on HiCareer.
  • Connections – visible to users you have connected with.
  • Recruiters & connections (default).
  • All logged‑in HiCareer users.
  • Public on the web (opt‑in).

Name, photo, current job title and location remain visible in search results and networking lists (connections, followers, hubs, groups, posts) regardless of the setting.

Collection of Personal Data

We collect information you provide (profile fields, resume, messages, posts, uploads); usage data (pages viewed, searches, clicks); device & log data (IP, browser, OS, time‑zone); and cookies (see § Cookies). We do not collect special‑category data unless you include it yourself.

AI Processing & Third‑Party Providers

HiCareer uses local AI and trusted third‑party providers such as OpenAI for resume analysis, job‑fit evaluation, career advice, application support, and more. We prioritise processing on EU servers, but some features require third‑party AI. Your resume text, profile content, job descriptions and related metadata are shared only as needed and solely to provide these features, under your explicit consent.

International Transfers

When data is sent to OpenAI, LLC (United States) we rely on the European Commission's Standard Contractual Clauses. A copy is available on request.

Data Retention

Account and profile data are kept while your account is active. Job‑application records are stored up to 24 months after a recruitment process ends. AI processing logs are retained up to 30 days, security logs 12 months, and marketing prospect data 12 months after your last interaction or until opt‑out. After these periods data is deleted or irreversibly anonymised.

Your Rights

You have the right to access, rectify, erase, restrict or object to processing, obtain data portability, withdraw consent at any time, and lodge a complaint with Integritetsskyddsmyndigheten (IMY). Exercise these rights via Settings ► Privacy or by e‑mailing privacy@hicareer.com.

Security

We use encryption in transit and at rest, role‑based access control, security audits and development best practices. Only authorised personnel can access personal data.

Cookies

We use strictly necessary cookies (session, authentication); analytics cookies (GA4) – consent via banner; and marketing cookies – only if you opt in. You can withdraw consent in your browser or in Cookie Settings.

Outreach Policy

Our Outreach Policy explains how we handle prospect data collected for sales & marketing.

Updates to this Policy

We may update this Policy to reflect legal or service changes. If updates are material we will notify you by e‑mail or in‑app. The latest version is always available at hicareer.com/privacy.

Contact

Questions, comments or requests? E‑mail privacy@hicareer.com.